Any issue with your order must be reported within 48 hours of delivery.
For damaged, leaking, defective, or incorrectly delivered products, customers are required to provide:
- Unboxing photo/video
- Order details
- Relevant details describing the issue
Refund Processing
Once the claim has been verified and approved, the refund will be initiated within 5 to 7 business days.
Approved refunds will be processed back to the original method of payment used for the order.